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Content and process

Another way of thinking about how to incorporate e-learning is to distinguish between whether you are aiming to support learners through providing access to content using e-learning (e.g. course materials, links to other websites, online databases) and/or whether you aim to use e-learning as supporting the learning process.  Of course, many programmes aim to do both, but the expectations and choice of technologies used and the types of activities selected will be shaped by your overall aim as a teacher and your students’ learning needs. 

e-learning content includes curriculum content; course materials; e-journals, e-books and other resources available through an e-library or online database; commercial materials; the internet (e.g. via Google, Google Scholar or Wikipedia), reusable learning objects, audio and video materials (such as clinical recordings) or podcasts or RSS (really simple syndication) feeds ( Ellaway and Masters, 2008; Morris and McKimm, 2009).  Learners expect tangible benefits from using information and communication technology and expect unrestricted access to resources, information and networks, however, they also expect face-to-face interaction to form a large part of their educational experience (Joint Information Systems Committee, 2008). For clinical learners who need to work and learn from patients, this is of course vital.

Contact between clinical teachers and learners (and the learners themselves) can be limited by teacher availability and pressures on students’ or trainees’ time (Issenberg and Scalese, 2007). Earlier versions of the World Wide Web - now referred to as Web 1.0 – (Boulos and Wheeler, 2007) were repositories for information, enabling access to information from anywhere and at any time, and facilitated communication through email and other means.  The use of Web 1.0 technologies such as email or a chat room or a discussion board can increase opportunities for contact and supplement face-to-face contact. The less face-to-face contact time there is between teacher and learner (e.g. in distance learning programmes where technologies provide the only means of contact) the more crucial it is that technologies are employed appropriately to facilitate contact and communication.

Web 2.0, although difficult to define (Anderson, 2007) is seen as a World Wide Web characterised by new applications and services which have created what is known as an architecture of participation and collaboration (Doherty, 2008).  Users of the web can now create and co-create content, share content and collaborate much more easily through tools such as blogs, wikis, social bookmarking services, multimedia sharing services and social networking spaces (Anderson, 2007), see Table 1.

Table 1: Web 2.0 Services and Applications
Categorisation Explanation Application/Service
Blog An online personal journal or web log  http://www.blogger.com
Wiki A collaboratively authored website http://www.wikispaces.com
Social Bookmarking A system for storing bookmarks on a remote server and to share bookmarks with other users of the system http://delicious.com
Multimedia Sharing Services that facilitate the storage and sharing of multimedia  content http://www.youtube.com
Social networking Professional and social networking sites that facilitate meeting people,
finding like minds, sharing
http://www.ning.com

Thinking point:

Which of the tools above do you need to learn more about in order to use these in your own teaching?

Although many e-learning activities directly replicate face-to-face activities (group discussions, reading articles), other activities can be significantly enhanced through e-learning which can facilitate collaboration and cooperation between learners. For example, using the web to deliver a clinical case scenario, supported by online resources (such as simulations, test results, scans and images) would make the case available at any time and place for a group of learners as long as they had Internet access. Using Web 2.0 tools such as a Wiki environment would allow each learner to discuss the case without having to physically meet with others. This flexibility is important for learners who find face-to-face meetings difficult because, for example, of the demands of a part time job or shiftwork.

We might assume that learners who have grown up in the digital age would be driving e-learning. However ‘not all learners are confident users of the wide range of learning technologies available, and there is an increasing literature that highlights the challenges for learners (many of which are similar to those identified by clinical teachers)’ (Morris and McKimm, 2009). 

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