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Assuring and maintaining quality in clinical education

Assuring and maintaining quality in clinical education

Clinical teachers need to evaluate the quality and effectiveness of their teaching.  Evaluation of teaching and learning generally occurs within quality assurance frameworks that have common features.  Understanding quality assurance systems and evaluation methods will help clinical teachers to improve the student learning experience.

This module discusses how and introduces the most common tools used in the evaluation of teaching and learning.

Higher and professional education in the western world has undergone rapid change. The expansion of student numbers, widening diversity and opening access, the impact of e-learning systems that facilitate distance learning, and increasing recognition of the importance of workplace learning have led to concerns over maintaining and enhancing educational quality across a diverse sector.

Addressing such concerns has led all establishments with educational missions, from schools to universities as well as institutions such as Royal Colleges and postgraduate deaneries, to place greater emphasis on demonstrating:

  • Quality improvement
  • Accountability for spending public money
  • Transparency of processes involving admissions, teaching and assessment
  • The specification and achievement of competencies and outcomes
  • Early identification and remediation of ‘failing’ students or practitioners.

The ‘quality agenda’ in clinical education has seen movement on a number of fronts towards explicit standard-setting, evidence-based education, metrics and indicators to measure continuous improvement, and the establishment of structures and processes that enable self-governance and monitoring.  The ‘quality agenda’ therefore impacts on all aspects of education at all levels, from funding and regulatory bodies through to educational providers and ultimately to teachers and learners. 

Before you start

Before you start the module, we recommend that you spend a few minutes thinking about the following points and noting down some of your thoughts. If you are registered on the site, you can do this in the ‘reflections area’. Click on the ‘my area’ link at the top of the page to access your personal pages. Please note that you must be logged in to do this. Please also note that you will need to contribute to the ‘reflections area’ during the course of the module in order to complete and print out your certificate.

Thinking points
Consider your own role as a teacher and think about what methods you use to evaluate the quality of teaching and learning.
• What types of methods are the most useful in improving the learning experience?
Consider your own experience of gathering feedback from learners:
• What kinds of formal and informal feedback do you collect?
• Do you know what happens to the feedback and how is this used to improve the learners’ experience?
• Think of one or two examples where evaluation feedback has actively improved the learning experience.

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Further information

More information about this module, further reading and a complete list of glossary terms.

Learning activities

Read about the recommended learning activities for this module.