This module was written by Doug Parkin, Staff Development Manager, London School of Hygiene and Tropical Medicine, and Judy McKimm, Visiting Professor of Healthcare Education and Leadership, University of Bedfordshire.  The module relates to areas 2, 3, 5 and 6 of the Professional Development Framework for Supervisors in the London Deanery.

Teachers’ toolkit

Guidelines for giving and receiving feedback

References

Armstrong M (1999) A Handbook of Human Resources Management Practice (7e). Kogan Page, London.

Department of Health (1998) A First Class Service - Quality in the New NHS. www.dh.gov.uk (accessed May 2008).

Department of Health (1999) Supporting Doctors, Protecting Patients. www.dh.gov.uk (accessed May 2008).

Department of Health (2007a) Appraisal questions and answers. www.dh.gov.uk (accessed April 2008).

Department of Health (2007b) Trust, Assurance and Safety - The Regulation of Health Professionals in the 21st Century. www.dh.gov.uk (accessed April 2008).

Department of Health (2007c) Sharing best practice. www.dh.gov.uk/en/Managingyourorganisation/Humanresourcesandtraining/EducationTrainingandDevelopment/Appraisals/DH_4080523

Downey M (1999) Effective Coaching. Orion Business Books, London.

Follett B and Paulson-Ellis M (2001) A Review of Appraisal, Disciplinary and Reporting Arrangements for Senior NHS and University Staff with Academic and Clinical Duties, DfES, London.

General Medical Council (2001) Good Medical Practice. www.gmc-uk.org (accessed April 2008).

General Medical Council (2008) Draft Framework for Appraisal and Assessment derived from Good Medical Practice. www.gmc-uk.org (accessed May 2008).

Handy C (1993) Understanding Organisations (4e). Penguin, London.

Kennedy I (2001) The Report of the Public Inquiry into Children’s Heart Surgery at the Bristol Royal Infirmary 1984-1995: learning from Bristol. www.bristol-inquiry.org.uk/final_report/index.htm (accessed April 2008).

Smith J (2001–05) The Shipman Inquiry Reports. HMSO at www.the-shipman-inquiry.org.uk/home.asp (accessed April 2008).

Taylor CM, Wall DW and Taylor CL (2002) Appraisal of doctors: problems with terminology and a philosophical tension. Medical Education. 36: 667–71. 

Useful links

Please note that many of the descriptors below are acknowledged as belonging to the NHS Appraisal for Doctors support group ‘links’ webpage.

Department of Health Appraisal for Doctors
A key site for information on appraisal of all the main groups of doctors of the UK. You can download your appraisal forms from here.

There is a useful area on the DH website called Sharing best practice. This area provides lots of articles by practising doctors around common aspects of the appraisal process.

NHS Appraisals Toolkit
Provides a single portal for appraising and appraisee GPs, consultants and staff grade and associate specialist (SAS/NCCG) doctors in the NHS in England. It provides assistance to complete all the pre- and post-appraisal documentation and allows sharing of documents between appraiser and appraisee. This online resource brings together advice, guidance, best practice, practical tools and access to a community of peers in the appraisal domain.

NHS Appraisal for Doctors group

Appraisal skills
Interactive resources for trainers and trainees.

COPMeD Conference of Postgraduate Medical Deans of the United Kingdom
This site has details of the deaneries and key people within them. It is the main vehicle by which the deaneries network among themselves. COPMeD also acts as a focal point for contact between the postgraduate medical deans and other organisations, e.g. Medical Royal Colleges, GMC, BMA, MRC, AMRC and NHS Executive, as well as universities.

NHS Education for Scotland (NES) GP appraisal support site for GP appraisal
GP appraisal in Scotland is led by the educationalists, where they are working hard to make it a process that successfully resolves the appraisal/revalidation debate by making the preparatory evidence robust enough to support revalidation. This site gives information about the process and access to the required paperwork.

NHS Clinical Governance Support Team (CGST)
Information about the CGST, the team's programmes and activities, and lots of stories about how local teams are improving the NHS.

British Association of Medical Managers
An organisation to support doctors in managerial roles.

National Association of Primary Care Educators
The National Association of Primary Care Educators has a network of expert educationalists across the country and has a valuable role in mentoring, teaching and facilitating continued professional development for primary care educators around the UK.

BMJ Learning
Under the umbrella of the British Medical Journal, a free online service for GPs which tells you everything you need to know about appraisal. This practical, interactive and easy-to-use website will provide you with the tools to assess and fulfil your learning needs.

Eastern Deanery PDP Toolkit
The brainchild of one committed GP from Eastern Deanery, GPs will find this a highly useful, clear and concise resource to shape and record their personal development in such a way as to demonstrate their engagement with learning. Key to the site's usefulness are the multiple links to learning resources under all the headings of the appraisal documentation.
 
E-Guidelines site
Online version of the ‘Guidelines’ publication. A useful learning resource to support PDP.